What document outlines the obligations of the funeral service director to the family?

The service contract is the correct document that outlines the obligations of the funeral service director to the family. This contract serves as a binding agreement, detailing the rights and responsibilities of both the funeral home and the family. It specifically includes important information such as the services to be provided, pricing, payment terms, and any other arrangements made for the funeral process. This legal document ensures transparency and clarifies expectations for both parties, helping to avoid misunderstandings during a challenging time.

By contrast, while a death certificate is a vital record that serves to officially document a person's death, it does not prescribe professional duties. Similarly, a funeral trust agreement deals with the financial aspects of prepaid funeral arrangements but does not directly address the obligations of the funeral service director to the family. Lastly, a notification letter may be used to inform parties of the death or related arrangements but lacks the binding nature of a service contract, which is specifically designed to establish the framework for the services being provided.